0345 100 1122

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Help & Contact

Online Enquiry

We are always delighted to hear from our customers so please feel free to get in touch whether you have a question about Cooksongold, our products, services or your order. You'll find details below so please select your preferred method of contact. Alternatively, you may wish to view our FAQ's section in the meantime.

Contacting Cooksongold

Phone

0345 100 1122
0121 200 2120
Call local rate, our friendly operators are on hand to help you with your query.

Got a question? Our lines are open longer this Black Friday!

Monday 23rd November - Friday 27th November: 8am - 10pm
Saturday 28th November and Sunday 29th November: 9am - 5pm
Monday 30th November - Friday 4th December: 8am - 10pm.

Note: Our hours will return to normal on Saturday 5th December

Fax

0121 212 6456

Postal address

Cooksongold, 59-83 Vittoria Street,
Birmingham, B1 3NZ

Company Registration No. 2775187 (England)
Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ.
VAT Registration No. GB161 8062 21

Stores

In line with the latest Government announcement from 5th November to 2nd December our store will be closed for in-store purchasing and scrap purchasing.
Good news is you can still Order & Collect within two hours

Birmingham
59-83 Vittoria Street, Birmingham, B1 3NZ.
Open Mon-Thursday 9.00am – 4.30pm. Friday 9.00 – 4.15pm.

London
49 Hatton Garden, London, EC1N 8YS
Open Monday to Friday 9am - 4.30pm

 

Get in touch on Social

 

How to find us

Birmingham

59-83 Vittoria Street, Birmingham, B1 3NZ - Tel 0345 100 1122

Open: Monday-Thursday 9:00am to 4:30pm Friday 9:00am-4:15pm

London

49 Hatton Garden, London, EC1N 8YS - Tel 0345 100 1122

Open Monday to Friday 9am - 4.30pm Nearest Tube Station: Farringdon

 
 

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International Stores

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  • FairTrade
  • The National Association of Jewellers
  • Responsible Jewellery Council
  • ISO 9001
  • ISO 14001
  • ISO 45001

Customer Service

About Us

Community

© 2020 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456